Reliant Plumbing
107 Ranch Road 620 South Ste 105, Austin
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Called Reliant at 8:00 am with a leak in my water heater and by 2:00 they sent Asa to our home! We cannot be more pleased with his professionalism, flexibility, kindness and patience! He aims for customer satisfaction and all with a smile! … More He is 100% about making sure that you are happy with his work and truly goes above and beyond what we have seen in the plumbing business. We would highly recommend Reliant for your next plumbing needs and if you are lucky enough for them to send Asa you will not be disappointed! Asa is fantastic at his job and just as an overall person!
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We are, sadly, in need of replacing our water heater. Upon contacting Reliant, I found their office to be extremely responsive. John came out this morning for our appointment... not just on time, he was early. He came in and looked at our … More heater. He obviously knows what he's doing. He was extremely informative and answered all of my questions. The quote arrived less than 10 minutes later. This is definitely a company that we look forward to doing business with.
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Asa Woodland came out and replaced the overflow tank of my water heater on a Sunday morning! He did a great job , cleaned up and left the area spotless. Asa was prompt, arrived within minutes of Reliant letting me know he was on his way. … More He tested the water pressure, checked the tank, had the overflow tank on his truck and explained all the precautions to take for the future. He was polite, courteous and respectful.
Thank you Reliant for taking care of my issue in a very timely manner and at a reasonable cost. -
Dallas did excellent work to find leak.
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Had my disposal go out during this winter weather, tried to fix it my self and broke one of the pipes called Reliant to see if they had any openings. I was able to get in thankfully. Danielle was very sweet on the phone and provided us … More with how their appointments work. She kept me posted throughout the day on expected times honestly great customer service super impressed. Jason O was the plumber who arrived, he was on time in a face mask and boot covers. He was so knowledgeable, and helpful. He is quick at what he does but spent time making sure his work was done correctly by testing everything. Honestly, this company impressed me from the phone call but followed through with the work their plumbers do. They are now my go-to plumber!!! Thanks, Reliant, and team !!!
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John and Mack from Reliant Plumbing came this morning to look at our gas fireplace. They arrived on time and were friendly and efficient in diagnosing our issue. There wasn't anything that could be done with our fireplace, but we we'd … More definitely work with them again in the future if we needed. Thank you for the great service and we'd recommend you to anyone looking for a good gas plumbing company.
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I submitted an online request with Reliant Plumbing about a sulfur smell in our laundry room and bathroom. I was contacted right away and had an appointment scheduled for the next day. The technician who helped us, Dallas, was professional, … More thorough and worked quickly. We were given a comprehensive set of estimates for different options. Reliant Plumbing has been excellent to work with and I plan on continuing to use them for any plumbing work needed for the house.
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What can I say other than these guys are the awesome. I have never had a better technician come to my house. Professional with a reasonable price! Great work ethic and attention to detail. I'll put the word out to anyone who needs … More a plumber. Shout out to Ray Baker over at Reliant Plumbing.
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We were extremely impressed with Corey who came out and checked out our leaks. He was very friendly and extremely honest. We greatly appreciated his thorough evaluation and recommendations. Highly recommend Corey and Reliant Plumbing! Will … More definitely use these guys again for any future plumbing needs!
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Called on Reliant to diagnose a washer / dryer connection and outdoor hose bib repair & replace. Response and communications were excellent, Davis (the technician) presented all the options clearly and took the time to walk through … More the options. Would definitely call them back out again!
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I am extremely pleased that we were able to work with Reliant Plumbing, Max and his entire team! Max came out to personally look at my space and spent time explaining the need to replace our hot water heaters to tankless water heaters. … More This was not an easy job but we felt confident that Reliant was the right choice. The crew came and were extremely professional and polite and worked all day, into the night, to make sure we had hot water by bed time! Seriously not an easy job but they came through. All the follow up since then has been exceptional. Not to mention, Jessica!! She is on the ball and so efficient that I want to find someone just like her to work with me in my office. When you find a team like this, you should never look further. Fast, reliable and reasonable pricing will keep me a customer for life. THANKS GUYS!!!
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Jason was my technician and was very knowledgeable and pleasant to work with. He repaired my constantly running toilet in just a matter of minutes, then checked the others in the house to make sure they were working right as well. I have … More used this company before and will continue to do so. I highly recommend them.
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Called on Reliant Plumbing Austin for several water leaks. Jason Heck was beyond exceptional in getting the leaks repaired. They were no easy tasks as the PEX water line leaks were in the walls and attic. Jason was very knowledgeable … More and his professionalism convinced me I had made the right call. Jason was very prompt and his expertise got the water leaks resolved. Beyond excellent service, Jason is a polite and truly nice guy. And this goes beyond this 5 star rating.
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John came bu to check on the gas line for an oven install. He was very honest and explained in detailed why it would not work. I appreciate it very much because this way I am aware and not run into problems later.
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My opinion is that they do quality work, but they are extremely expensive. I guess you get what you pay for.
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Wonderful company and wonderful work. Some of the best customer service I have received from the many companies I've had to call since the craziness the freeze brought with it. Jessica was wonderful and attentive and very patient with … More my copious questions. She made the whole process very easy and gave me all the information I needed. Wonderful, wonderful, wonderful! Would highly recommend!
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John and Mack came out today and looked at my water heaters, he was great! Very efficient and professional. Also very informative about our water heater and answered questions about a future tankless water heater. We just found our go to … More service guys for our new place.Thanks again John!
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WOW it was really nice to have someone so knowledgeable working on my plumbing. I admit i ask a lot of questions but Ray was so friendly and quick with his responses. It makes me feel safe to leave these jobs in his capable hands. Thanks … More reliant! We really can rely on you!
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Jason did a superb job. He was professional, capable and the job was well done. Excellent work!!
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Jason came out. He was professional tech.He came ontime. Was very happy
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I have to give them credit for being fast but besides that, I was disappointed. Given my water heater was out, we needed it replaced and fast. It cost us. The water heater was a 50 gal propane with a 6 year warranty. A Rheem 50 gal … More with a 12 year warranty at Home Depot was about $900 plus installation. My total cost about $3200 which is way out of line. Plus, I needed to replace my furnace filter today and the technicians had left a total mess - duct work untied to work and not retied, bags of grout move out of their way into the path to the filter replacement, trash from the install and spare parts not used. I won't use them again.
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We used the same plumber for over 20 years. When the owners sold the business several years ago the service deteriorated but we stuck with them.Then the Texas Freeze hit and several pipes broke.Our old plumber did not answer the phone and … More took 2 weeks to even return our calls. When they did call back it was to say an appointment would be another 2 weeks away.On a recommendation we called Reliant. They answered the phone and came out to turn on our water 2 days later.They are Pro's and provide a great service.
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Jay and Jack with Reliant showed up right on time for bathroom estimates. Very courteous and very knowledgeable. They listened carefully to my issues and offered a variety of great options. I feel totally confident in hiring them to do … More repairs.
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Reliant was fast and efficient at unclogging a couple of my drains. I could never quite get the problem to go away for long before. It has been months and I haven't had issues since! Thank you Ray!
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Jason and Jack are very professional. Received a text letting me know their on their way, that is very appreciated. From them walking in till the end very happy with this service. Would recommend to all my neighbors
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Good service, professional work, TERRIBLE PRICING!! I had Reliant install a kitchen faucet and sink drain last week. I supplied all of the parts. Jason did the work and he was excellent and efficient. He also checked a bathroom vanity … More faucet drip and said it needed new valve stems which he didn't have with him. The whole process took about 30 minutes. He came back the next day and installed the new valve stems which took about 5 minutes. The charge for the first day was $550 and $400 the second day. That's almost $1,000 for maybe 35 minutes work.I complained to Jason and he said the charges were company policy. I spoke to their office manager, Brooke, and she said that their rates were standard and even lower than others in the area. She credited my bill $100 but said that was all they could do. Bottom line: BEWARE hiring this company to do small plumbing jobs!! There are plumbers out there that will do this type service for much less.
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Had a clogged shower drain and I tried everything to fix it! Called reliant and they came out so fast! Mack was the plumber and he was very professional and nice. Very clean, fast service. And now my drain actually drains! Would recommend!! … More
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We were experiencing issues with an upstairs bathroom not draining properly - Jason came out as scheduled and on time, was thorough and detailed, and made sure our issue(s) were solved. He took the extra time to call and walk me through … More everything he’d done (as I was out of town), and gave a list of things to be on the look out to identify and future issues.
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Reliant plumbing is the way to go. Mack came out and fixed my leaky toilet. Process was fast and professional. He kept me informed the whole time. I would definitely refer Reliant Plumbing to anyone.
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Jason and Jack were amazing. Early, great listeners and really just wanted to help.Wish I’d have used them all these years.
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Very professional and honest with me about reinstall of an undercount sink. Would use them again. Cory and his apprentice were great!
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Steven and his apprentice Ray was very helpful in fixing the dishwasher draining issue and was on time. Their system for making appointments and notification of arrival is great.
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Max and Davis were prompt and provided me with all the information I needed and a competitive quote for water Hester and toilet replacement. I’m still shopping but am strongly considering them.
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Ray was punctual and efficient. We had our water heater replaced in just an hour start to finish! Thank you Reliant!
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Jason and Jack did an excellent job of educating on my issue and getting it resolved for me. I highly recommend them and the organization.
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These guys are the best. I have never had a better technician come to my house. Professional and the price was exactly what was quoted. They left my bathroom clean and in perfect condition. If you need a plumber call Jessica Saldana at … More Reliant Plumbing.
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After the snowpocolypse in Austin I had at least five repairs I needed fixed. Stephen was on time and had all of the repairs done in under an hour and was able to troubleshoot something under my sink that another previous repair man could … More not. This is definitely one of those companies that I will keep in my back pocket from now on and would easily refer.
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Reliant Plumbing was very easy to work with and schedule via email. I would recommend them. Jason and his team were very professional and determined the issue quickly.
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Can’t recommend enough, had a faucet that had low pressure, Mack fixed it so fast. Will definitely be calling again if I have another issue!
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John came out to our house today and was amazing!! He was very professional and knowledgeable! Helped us out tremendously! Thank you!!
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John came out to our home. After the deep freeze we needed out water heaters checked out. John was prompt, professional and an expert in this area. He was very helpful in answering our questions and resolving our issues. Highly recommend! … More
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Brooke in the front office was great about helping to make sure our issue was something that could be worked on by their staff because it was a plumbing issue related to our HVAC system.Jason was a pleasure to work with, he shared all … More his knowledge with me and talked me through exactly what he would be doing.Because of these positive interactions with their staff, it gives me as a homeowner no doubt that they would stand behind their work and that the work is done correctly.
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Jay and Ray just left my house after fixing a shower, sink, and toilet. They were very efficient and explained everything to me. They even arrived early. I highly recommend them.
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Jason came out and was great, looked at our job and gave us great advice. Appreciate them and would use again.
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Jason from Reliant arrived on time and was very professional. He looked over my two issues--a running toilet and an anemic grinder pump--and advised me on the problems. Jason was persistent to root out other possible issues, which I appreciated--I … More want this fixed the first time, of course. I called Saturday when they were only handling emergency calls and made the appointment easily, so I appreciate Reliant sending Jason out quickly!
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Highly recommend Reliant plumbing in Lakeway! Jason was super helpful and got the job done. Thanks so much!!
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We contacted Reliant Plumbing to request an estimate to repair a old gas line which has swelled. They were very professional on the phone and had us on the schedule the next day. On the day of the visit Corey Martinez (Tradesman Plumber) … More sent me update on his arrival and was incredibly courteous and professional in his quote preparation. We are still deciding on our contractor, but have been very impressed with Reliant Plumbing so far and have no doubt their final execution would be no different.
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Wonderful service from Jason & Jack! Highly recommend Reliant for friendly, reliable service. Helped me out after the big freeze!
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After the big freeze, Corey showed up ready to help. He helped us diagnose the issue and what the fix would be. We were so happy Reliant was so easy to work with and they kept in regular contact up until Corey pulled in the driveway.
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I recommend Mack from reliant plumbing. Service was clean and professional and informative. Thank you.
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Cory and Seth came by to look at our very clogged outdoor French drain. They were super helpful and very professional. We would highly recommend their services to all.
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Great service and Corey and Seth were very helpful and friendly. Super professional and timely.
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Jason was right on time and very professional and knowledgeable. I highly recommend Reliant and ask for Jason.
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Jason was extremely knowledgeable and helpful in diagnosing our problem. Highly recommend Reliant!
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Corey was amazing!! He was professional, prompt, friendly and was able to address and remedy the situation with my sink quickly and with confidence. I highly recommend.The service team was also very helpful and accommodated my scheduling … More needs.Reliant was recommended to me by a friend and I will use them and recommend them to anyone moving forward.
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Reliant Plumbing was easy to work with, they were able to make an appointment quick. Jason , the master plumber showed up on time and was very professional and was able to provide me with solutions for my plumbing issue.
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I called after hours and John spent 30 minutes telling me how to turn off my system. He then showed up on time, first thing the next morning. He walked me through all the various steps and checked out the system in it’s entirety. The service … More was great and everything is back to normal. Highly recommend reliant plumbing & John.
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John and Mack came out today to look at my pipes. They were very honest and didn’t charge me for a simple fix that was unnecessary and inspected work done by a prior plumber who didn’t do the work up to code. I would highly recommend!! … More
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Jason came out and he very informative, give me a very reasonable price.
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Corey was professional in his ability to help diagnose our outdoor plumbing issue. He helped us understand our issue, options to fix and was able to ensure our experience was a positive one! Thanks, Corey!
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Thanks John & Mack for helping me out with my hot water heater. Will definitely use again.
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John was fabulous, took care of our problem in no time, was super courteous, and took the time to explain exactly what he was doing. I was super impressed, this is why I keep coming back to the Reliant team, just good folks!
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John just stoped by my place this afternoon and took care of us. Great knowledgeable service.
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Checked for leaks after the winter storm - all good! @Steve was on time and checked everything out quickly! Excellent service! Thanks!
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My toilet was leaking after the winter storm, Ray at Reliant came by and fixed our leak in a jiffy! Every step of the process was seamless and the team was timely and helpful. 10/10 would recommend!
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John came out to assess a possible leak in my master bathroom and was knowledgeable and professional and honest with my possible repairs.
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John and Mack were awesome! Showed up on time and had us going quickly. Definitely recommend Reliant Plumbing for plumbing needs.
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Jason came to my house as was super great! He was professional and helpful. I highly recommend him!
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Prepare for a bait and switch. I picked this company because I have so many reviews. I specifically called them and told them that I got an $800 water bill and that I obviously had a leak. I explained to them set all my water was turned … More off and my meter wheel with still turning. They told me it would be $89 to send someone out and inspect it. And that I would get that credited if I chose to do the repairs. I just got a call from their technician. He said that he just got to the property and did not realize it was a leak inspection and that I would have to pay him $429 for him to inspect it. He also clarified that he may or may not find the problem. I am a business person myself, and I think bait and switching is horrible. I can't imagine anyone giving them a good review. Do yourself a favor and find somebody else that is more honest upfront!
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I called with a couple of questions about service. The lady Jessica that answered the phone was very professional and courteous. You can’t go wrong with customer service like that.
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Reliant came out today for an emergency leak. I needed someone quick and they were very responsive. John the technician was very knowledgeable and professional. Their customer was excellent. Highly recommended
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Jason and Jack did a great job, super professional and took the time to explain the whole process to us!
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Jason and Jack did an outstanding job. Two thumbs up!
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John came out today to speak to me about installing a new water heater and valves at the street. He was very knowledgeable and informative of the overall process and what it would take to get the new system installed and up and running. … More They were very quick at getting out to get an estimate and could schedule the work done quickly.
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Cory & Seth unclogged the sink and fixed the problem in just a few minutes! Easy and reliable.
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Corey and Mack came out to the house on time and were friendly and very helpful with my problems. I highly recommend this company for their expertise and professionalism.
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Reliant plumbing was great! They were super professional and were able to come same day in a matter of hours. Corey was excellent. He was on time, friendly, and took the time to explain the problem and resolve. Highly recommend!
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John was so nice and even early for our appointment. He went above and beyond and answered all of our questions. Very professional and nice, highly recommend requesting John and highly recommend Reliant.
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I just had John come out to check out a leaky valve in my laundry room. He was courteous, nice, and very knowledgable. Was also in and out in nothing flat. Great guy. Will use again, and highly recommend.
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Steve did a great job and was very helpful! Would recommend this company to a friend or family member.
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Corey Martinez was very professional, punctual, informational, and understanding of my issue. Reliant plumbing is super fast and had me on the schedule A.S.A.P.. I had great communication with the office people. Very professional!
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We tried to find a new plumber for our properties we own in Austin and obviously we need to keep looking. They came out and fixed a leak under sink at one of our condos last week and our tenant called last night with water leaking again … More last night. We spent over $2000 to have repaired. We called Reliant immediate to have checked and they didn’t return call until next day. When called said they could get someone out in 2 days to check! When I told her it was an emergency she said she couldn’t send someone until Monday due to technicians being on emergency and unavailable. Disappointed to say the least.
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They were on time and professional, quick estimate and able to do work the same day.
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Jason, was able to come out and pinpoint the issue right away for me and got the job finished in excellent time. Was a true professional throughout the visit.
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Jason was a professional man and explained things I needed to do the job right.
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Tech Don Stone came out for a dead water heater controller. Fixed it without forcing a new install, but gave me the details I wanted on a new one. No pressure. Honest and forthright. Did a great job. Will use Reliant again.
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Jason was super nice and quickly resolved all of our issues!
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John came out to check a leak! He did a great job and was very friendly. We will definitely be using him again! Ask for John!!
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Corey arrived Right on time, and was able to identify and fix the issue in moments. It was a last minute appointment, but the whole experience was fast and friendly. I will definitely call again Reliant again for my plumbing needs.
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John came out today to check water pressure on the kitchen sink. He was nice and very professional.
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Steve was great! Super patient and fixed my garbage disposal.
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The office staff were very professional, took down the information needed, scheduled a time, and I was notified before Corey came. He was very courteous, taking all COVID precautions and immediately diagnosed the problem. I was very happy … More with the professionalism of their service.
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What an unprofessional and overpriced bunch folks whom over charges you by 3-4X what a normal plumber charges. Please don't waste your time and have them out. They quoted me a price of 4X of what I have had another plumber charge … More me in the past year for a clogged drain.I appreciate the owner responded. I do want to let the owner know that, I had another competitor of yours come out the next day. Your quote was for $450, the other plumber showed up and fixed the problem in under 30 minutes and it cost me $100. For comparison, I had to pay your plumber $90 for the estimate. So you need to really dive in to what sort of competition is out there. If you like money and want a plumber to do the work necessary without overcharging you, call someone else.
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Davis and Max came to give us an estimate on water heaters.. they were on time and professional.
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Jason the master plumber was knowledgeable and responsive and quickly fixed the problem.
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John came out to diagnose our water heater. He was great, friendly, helpful. Thanks
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Called Reliant about a water heater leak and they sent out John within an hour. Quickly located and fixed the leak. Awesome service!
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John came out promptly and solved our problem. He was courteous and efficient. He explained the problem and how we should solve it. Highly recommend John and Reliant.
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Steve Warren was professional, courteous, thorough, and an overall wonderful repairman. I would absolutely recommend Reliant, especially Steve. Will definitely keep them in my contact list.
